Building high-performing teams is essential for achieving organizational goals. I am committed to fostering teams that relentlessly pursue excellence through shared goals, leadership, collaboration, open communication, clear expectations, prompt conflict resolution, and a deep sense of accountability and trust.
To cultivate a high-performing team, I prioritize hiring individuals who complement each other and can rely on one another. I ensure clarity in roles and responsibilities, and I nurture strong communication skills among team members to foster cohesion.
As a leader, I believe in understanding the type of team needed for a specific task, determining the optimal team size, and implementing a management culture that promotes productivity and success. By comprehending the different levels of interdependence and cohesion, I can create teams that consistently deliver exceptional results.
I've witnessed firsthand the power of team interdependence in driving productivity and efficiency. When team members work together in pursuit of a shared goal, their individual skills and knowledge are synergized, leading to exceptional outcomes. As Colquitt, LePine, and Wesson (2021) aptly state, "interdependence is the way in which the members of a team are linked to one another" (p. 344).
In my experience, task interdependence, which refers to the interconnectedness of tasks within a team, is crucial for achieving seamless workflow and maximizing output. Similarly, goal interdependence, characterized by a shared vision and aligned individual goals, fosters a sense of collective purpose and drives motivation. Outcome interdependence, where team members share in the rewards of their collective efforts, further strengthens the bond and reinforces commitment to shared objectives.
My most effective team, my current organization's leadership team, exhibits remarkable levels of task interdependence, goal interdependence, and outcome interdependence. Our communication channels are open and transparent, facilitating the exchange of ideas, progress updates, and shared rewards.
Team cohesion, defined as the development of strong emotional bonds among team members, is another key factor in team performance. As Colquitt, LePine, and Wesson (2021) note, "high levels of cohesion are directly tied to better team performance" (p. 289). Emotional bonds and effective communication are essential for cultivating a cohesive team. My current organization boasts a high level of cohesion, characterized by strong bonds and active interaction. This reflects a team that is confident in its abilities, trusts its members, and enjoys working together.
An example of an ineffective team, as revealed by both assessments and my observations, was an event-based production team. This project-oriented team relied heavily on task interdependence for success but lacked shared resources, individual goals, or collective objectives beyond preventing the event from becoming a disaster.
As outlined by Colquitt, LePine, and Wesson (2021), there are various types of teams, including work teams, management teams, parallel teams, project teams, and action teams. Comparing various team experiences in my assessment and past, I have realized that most successful teams I've been part of have involved multiple team memberships, where I actively engaged with several different teams simultaneously (Colquitt, LePine, & Wesson, 2021).
While higher cohesion can enhance team performance, it doesn't always equate to a healthy team. On the contrary, excessive cohesion can lead to groupthink, fostering overconfidence and an unwarranted focus on reaching consensus, even if it isn't the optimal solution (Colquitt, LePine, & Wesson, 2021, pp. 389-390). Ineffective teams that I have examined are generally responsible for a single event and display low cohesion. I have found this to be primarily due to the stressful event conditions, the lack of enjoyment in working together, interpersonal tensions, and a general lack of understanding of team members' strengths.
As a leader in my field, I've found that fostering high-performing teams requires establishing a shared vision and common goals, effectively distributing those objectives through transactive memory, and actively engaging in team-building exercises. While some may dismiss these exercises as time-wasting, they can significantly enhance team cohesion and trust. Additionally, openly addressing conflicts, whether related to relationships or tasks, can prove immensely beneficial.
My current organization's leadership team exemplifies these best practices. Each quarter, they dedicate an entire day offsite to discussing their team's strengths and exploring ways to enhance individual and collective performance. Monthly, they lead an all-staff meeting to reiterate our company vision and set clear goals for the upcoming month. Weekly, they dedicate at least half of their leadership team meeting to problem-solving, ensuring that solutions and insights are effectively cascaded across the company. These practices have fostered a highly engaged and productive team, contributing significantly to our organization's success.
References:
Bishop, J. W., & Mahajan, A. (2005). The use of teams in organizations: When a good idea isn’t and when a good idea goes bad. Laboratory Medicine, 36(5), 281–285. https://doi.org/10.1309/J960E6NA464QBALC
Colquitt, J. A., LePine, J. A., & Wesson, M. J. (2021). Organizational behavior: Improving performance and commitment in the workplace (7th ed.). McGraw-Hill.
SHRM. (2023, September 8). Developing and Sustaining High-Performance Work Teams. https://www.shrm.org/resourcesandtools/tools-and-samples/toolkits/pages/developingandsustaininghigh-performanceworkteams.aspx